Straight answers to the questions we get asked on every visit.

• How to measure a room for carpet — How to measure a room for carpet in under a minute, including bays, alcoves and doorways.
• Best carpet for stairs — Which carpet stands up to stairs, and which will look worn within a year.
• Twist or saxony: which carpet should you choose? — The difference between twist and saxony carpet, and which suits which room.
• Wool or polypropylene carpet? — Wool against polypropylene: comfort, stain resistance, price and how long each lasts.
• Best carpet if you have pets — Which carpets cope with cats and dogs, and which to avoid if claws are involved.
• Carpet roll widths explained — Why carpet comes in 4m and 5m widths, and why a narrow room can cost the same as a wide one.
• How long does carpet last? — How long carpet lasts by type and by room, and what shortens its life.
• VAT on flooring in a new build — Carpet always carries VAT, even in a new build, while vinyl and laminate may not. What that means for your bill.